After contacting Hyperlite and receiving an RMA number, Purchaser shall promptly return the Product after receiving instructions regarding if, when, and where to ship the Product. To make a warranty claim, retain the failed Products and notify your Hyperlite sales or customer service representative in writing within thirty (30) days of the failure. Hyperlite Company issues a Return Material Authorization (RMA) for all requests for warranty review. If the temperature that exceeds the usage limit of light fixture due to natural or man-made reasons causes the damge of light fixture, the warranty policy won't cover the lost. Please pay attention to the working temperature of light fixture. If any components are replaced with component of other manufacturers If the product is operated outside the specified electrical values or is subject to abnormal use or stress, including under/over voltage conditions, excessive switching cycles, and operation in environmental conditions (e.g., ambient temperature) outside normal specified operating range. If purchaser or the user fails to comply with recommendations of Hyperlite This Limited Warranty is VOID in these situations: Providing the buyer fails to do so or no longer replies us in 15 days after contact, the buyer will be responsible for any loss. If the malfunction or damage of the products is caused by transportation, the buyer needs to contact us and provide evidence (video & pictures) within 15 days from the date of receiving. The seller shall bear the relevant expenses, and the specific expenses shall be subject to the seller's instructions.Ĥ. If there are any quality problems over one year from the date of receipt, please contact HYPERLITE for warranty with photos or videos of showing product problems and HYPERLITE will provide maintenance services. If there are any quality problems in 30 days to 1 year from the date of receipt of the product, please contact HYPERLITE with photos or videos of showing product problems, and HYPERLITE will cover all warranty costs (including replacement, maintenance and shipping cost) ģ. If there is any objection, please contact the seller Ģ. The used or installed products can't be returned due to non-quality problems (dislike or no longer need). The products can be returned within 30 days from the date of receipt, but please also ensure the integrity of the products and the return will not affect their secondary sales. These dimmer types also come with a slider or rocker to adjust the light level up or down.Īside from preset dimmers, there is also the slide dimmer that has a slider that controls the light output up or down and slides to the lowest level to turn off.Subject to the terms and conditions specified in this Limited Warranty, Hyperlite Lighting, is a business of High Bay Company, warrants that lights purchased directly from Hyperlite will be free from defects in material and workmanship until the earlier of five years from the date of manufacture, and 50,000 hours of operation.ġ. Preset dimmers have a paddle button or tap switch for on/off operation to turn the light on to the previous light level set by the dimmer. One of the more common operation types is the preset dimmer that has an on/off button with a slider. Dimmers can be operated in a variety of ways and combinations. The style usually does not affect the dimmer's function. It is recommended to use 80% of the dimmer rating.ĭimmer switches come in different styles, such as Roker, Toggle, Slider, Rotary, and Push-Button styles. A common example of the LED dimmer will show the rating of 150 W (LED/CFL) or 600 W Incandescent/Halogen. The most common residential dimmers are CFL/LED which is also compatible with halogen and incandescent bulbs. For 3-way dimmer switches, a companion or remote dimmers is usually required to work with the main dimmer switch.ĭimmers are offered in different wattage rating for different light source. Other type of dimming is thru a dedicated low voltage cable for fluorescent ballast and 0-10V dimmable drivers.ĭimmers could be controlled from one location which are called Single Pole or for multiple location or 3-Way control. The most common is the line voltage dimming for LED, Incandescent, Halogen light bulbs. The load source is considered the light source whether it is a light bulb, ballast or LED driver. Here are some of the options to consider when it comes to choosing the right dimmer switch. It is essential to understand the differences between dimmer switches and their compatibility with fixture or light bulb.
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